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In a recent engagement, a client realized:

. Reduced attrition from 28% to 1%
. Reduced cost per hire from >$8k to <$3k
. Reduced time to hire from 8 months to 40 days !
. Increased the employment offer to hire ratio to 95%
. Returned $3 million in annualized cost savings
. Realized $300,000.00 in cost avoidance, and
. Reduced the operating ratio by 2%
. Increasing both client and employee (audited) satisfaction measures

A DBO intervention is designed to contribute to:

~ Establish / Sustain Competitive Advantage
~ Value Add for Stakeholders, and
~ Superior Shareholder Earnings

Phase I ~ Assessment: In a DBO consulting engagement, the initial assessment phase provides the client with an analysis of the situation. This is conducted by gathering corporate data which describes a) Current State b) Desired State, from which a c) Gap Analysis is defined. A d) migration plan is then prepared, by which the client can see the transition of current to desired state only then can the resources required to attain the desired state be determined, as well as a time frame for the realization of 'desired state'.

Phase II ~ Planning: As the client is fully engaged in the gathering of the assessment data, the development of the migration plan (from current to desired state) is a fairly quick administrative process. Most consultants will perform an assessment, but few wish to dedicate themselves to the realization of the plan. Hence, many consulting reports find themselves in very attractive binders, occupying shelf space, seldom seeing implementation. What distinguishes DBO is that on client acceptance, the implementation phase actually begins in phase II. We 'scope' the implementation of the assessment in a project plan. Incorporating all of the disciplines of a project charter, the Plan is scoped, costed and timed for implementation. On the Sponsors direction, DBO will proceed with implementation.

Phase III ~ Implementation: In Phase III the principle disciplines incorporate initiation, execution, closure and evaluation. Significant time and cost is recovered using this method. The Project Charter is scoped to ensure a very crisp, clear definition of the clients 'desired state', which is delivered on time, on budget. Complete, candid and timely communication characterize a DBO ~ client engagement. As the client business sector remains dynamic, changes are to be expected. A formal change management process is also incorporated, to ensure the client retains full and complete authority with respect to the 'deliverable'.

DBO's HR/OD ~ Industry Expertise

DBO's resource management industry experience includes:

Financial Services
Information Technology
Manufacturing Professional Services
Religious Institutions ~ Churches 
DBO's HR/OD ~ Functional Expertise:

Strategic & Tactical Planning
Resource Management Consulting
Human Resource Management
Human Resources Assessment 
Managing Change Customized Training
Management / Leadership Development
Project Management
Process Management 
Education and Professional Designations:

Queens School of Business: HR Management
University of Toronto: HR Management
Canadian Personnel Professional (CPP) 
Certified Management / Leadership Trainer 
Strategic, Tactical & Operational Planning
Process & Project Management 
DBO ~ Associations:

Canadian Association of Management Consultants
Canadian Public Personnel Management Association (IPMA) 
Whitby Chamber of Commerce
Ajax Rotary 
Durham Region Manufacturers Association 
DBO HR/OD ~ Work History and Assignments:
bullet Designing and Implementing a strategy to position a client as an 'Employer of Choice' 
bullet Designing and Implementing a 'Work ~ Life Balance' initiative into a production environment. Thereby reducing attrition ~ increasing retention. 
bullet Designing and implementing a resource management strategic, tactical and operational plan to meet the needs of a technical infrastructure. 
bullet Consults client organizations regarding case law, governance and regulatory compliance. 
bullet Develops, delivers and evaluates customized training based on clients business plan & skills requirements. Measuring and communicating full ROI. 
bullet Conducts Employee Focus Groups.
bullet Conducts Resource Management Assessments & Audits. 
bullet Aligns client products and services with corporate strategy.
bullet Conducts management / leadership development training (national, regional & local). 
bullet Has implemented Balanced Scorecard into a technical environment, and
bullet Manages Projects national, regional and local in scope.

(DBO HR Intervention ROI Worksheet)

Whitby Chamber of Commerce


Durham (Ajax) Rotary


Durham Region Manufacturers Association


Find out how much your organization can save.

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