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In a recent engagement, a client realized:
. Reduced attrition from 28% to 1% A DBO intervention is designed to contribute to:
~ Establish / Sustain Competitive Advantage Phase I ~ Assessment: In a DBO consulting engagement, the initial assessment phase provides the client with an analysis of the situation. This is conducted by gathering corporate data which describes a) Current State b) Desired State, from which a c) Gap Analysis is defined. A d) migration plan is then prepared, by which the client can see the transition of current to desired state … only then can the resources required to attain the desired state be determined, as well as a time frame for the realization of 'desired state'. Phase II ~ Planning: As the client is fully engaged in the gathering of the assessment data, the development of the migration plan (from current to desired state) is a fairly quick administrative process. Most consultants will perform an assessment, but few wish to dedicate themselves to the realization of the plan. Hence, many consulting reports find themselves in very attractive binders, occupying shelf space, seldom seeing implementation. What distinguishes DBO is that on client acceptance, the implementation phase actually begins in phase II. We 'scope' the implementation of the assessment in a project plan. Incorporating all of the disciplines of a project charter,… the Plan is scoped, costed and timed for implementation. On the Sponsors direction, DBO will proceed with implementation. Phase III ~ Implementation: In Phase III the principle disciplines incorporate initiation, execution, closure and evaluation. Significant time and cost is recovered using this method. The Project Charter is scoped to ensure a very crisp, clear definition of the clients 'desired state', which is delivered on time, on budget. Complete, candid and timely communication characterize a DBO ~ client engagement. As the client business sector remains dynamic, changes are to be expected. A formal change management process is also incorporated, to ensure the client retains full and complete authority with respect to the 'deliverable'. DBO's HR/OD ~ Industry Expertise
(DBO HR Intervention ROI Worksheet)
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